Refund policy

WHAT IS YOUR EXCHANGE/RETURNS POLICY?

RETURN POLICY

We want you to love your purchase, but we understand that sometimes things don’t work out. If you're not completely satisfied with your order, we’re here to help.

RETURNS & ELIGIBILITY

We gladly accept returns on full-priced items for:

  • Exchange
  • Store Credit
  • Refund

To be eligible for a return, items must be:

  • Returned within 14 days of receiving your order
  • Unworn, unwashed, and in their original condition with tags attached
  • In original packaging (where applicable)

 

SLYJI reserves the right to reject returns beyond the return period limit, or items which are not in the original condition in which they were received. If this is the case, the package will be simply returned back to the customer and any shipping costs involved will not be covered by SLYJI.


HOW DO I PROCESS A RETURN?

If you experience any issues please contact us at gala18121975@gmail.com

 

How to start a return:

To start a return, please contact us via email at gala18121975@gmail.com or Instagram DM @slyji_ . Please include your order number and reason for the return. We’ll get back to you with further instructions.

 

What is Return Shipping Coverage?

When you purchase Return Shipping Coverage at checkout, the cost of your return shipping label is included. This allows you to return eligible item(s) from your order for a refund, exchange or store credit without paying for a return shipping label later.

If you choose not to purchase Return Shipping Coverage, you can still return eligible item(s), however you'll be responsible for the cost of your return shipping label.